Website Design & Build FAQs
Website Design & Build FAQs
Website Design & Build FAQs
Questions about Website Design & Build?
From timelines to tech stacks, here are the most common questions we get about our design & build process.
How long does a typical website build take?
Most projects take 4 to 10 weeks from kickoff to launch, depending on the package and complexity. We'll give you a realistic timeline after our initial chat, and we stick to it.
What if I don’t know where to start with my website?
That's what we're here for. We start with a consultation to understand your business goals, audience, and must-have features. Your first consult is always free.
Do you provide the content and images, or do we need to?
You provide the content and images since you know your business best. But we'll guide you on what we need, when we need it, and what works well for websites. If you're stuck, we can help with content strategy and direction.
What if my business doesn't fit into one of your packages?
That happens more often than you'd think. Book a consult and we'll figure out what you actually need. We can customise packages or build something from scratch if that makes more sense.
Can you redesign my existing site or do I need to start from scratch?
We can assess your existing site during a free audit and recommend whether a full rebuild or redesign makes more sense for your goals.
What happens after the website launches?
Your site goes live with a 30 day warranty to fix any bugs or issues. After that, you'll want a Maintenance Care Plan to keep it updated and secure. Or you can manage it yourself if you prefer, though most clients find ongoing care helpful.
How long does a typical website build take?
Most projects take 4 to 10 weeks from kickoff to launch, depending on the package and complexity. We'll give you a realistic timeline after our initial chat, and we stick to it.
What if I don’t know where to start with my website?
That's what we're here for. We start with a consultation to understand your business goals, audience, and must-have features. Your first consult is always free.
Do you provide the content and images, or do we need to?
You provide the content and images since you know your business best. But we'll guide you on what we need, when we need it, and what works well for websites. If you're stuck, we can help with content strategy and direction.
What if my business doesn't fit into one of your packages?
That happens more often than you'd think. Book a consult and we'll figure out what you actually need. We can customise packages or build something from scratch if that makes more sense.
Can you redesign my existing site or do I need to start from scratch?
We can assess your existing site during a free audit and recommend whether a full rebuild or redesign makes more sense for your goals.
What happens after the website launches?
Your site goes live with a 30 day warranty to fix any bugs or issues. After that, you'll want a Maintenance Care Plan to keep it updated and secure. Or you can manage it yourself if you prefer, though most clients find ongoing care helpful.
How long does a typical website build take?
Most projects take 4 to 10 weeks from kickoff to launch, depending on the package and complexity. We'll give you a realistic timeline after our initial chat, and we stick to it.
What if I don’t know where to start with my website?
That's what we're here for. We start with a consultation to understand your business goals, audience, and must-have features. Your first consult is always free.
Do you provide the content and images, or do we need to?
You provide the content and images since you know your business best. But we'll guide you on what we need, when we need it, and what works well for websites. If you're stuck, we can help with content strategy and direction.
What if my business doesn't fit into one of your packages?
That happens more often than you'd think. Book a consult and we'll figure out what you actually need. We can customise packages or build something from scratch if that makes more sense.
Can you redesign my existing site or do I need to start from scratch?
We can assess your existing site during a free audit and recommend whether a full rebuild or redesign makes more sense for your goals.
What happens after the website launches?
Your site goes live with a 30 day warranty to fix any bugs or issues. After that, you'll want a Maintenance Care Plan to keep it updated and secure. Or you can manage it yourself if you prefer, though most clients find ongoing care helpful.
Website Maintenance Care Plans FAQs
Website Maintenance Care Plans FAQs
Website Maintenance Care Plans FAQs
Questions about Website Maintenance?
Answers to your questions about website maintenance, updates, and ongoing support.
Do I really need ongoing maintenance?
Your website won't break immediately without it, but neglected sites may become outdated, run slower, and eventually stop working properly. Most businesses find that regular maintenance is cheaper than fixing problems after they happen.
What's actually included in the maintenance plans?
It depends on which plan you choose. All plans include uptime monitoring, security updates, and website manager support. Content and Plus+ plans add content edits, with different frequencies and response times. Checkour Pricing page for the full breakdown.
What counts as a "content edit"?
Simple updates like changing text, swapping images, updating prices, or adding a blog post. Basically anything that doesn't require redesigning pages or building new features. If you're unsure whether something counts, just ask.
Can I cancel my maintenance plan anytime?
Yes. Monthly plans can be canceled anytime. Annual plans give you a discount but require the full year commitment upfront.
Can you maintain websites you didn’t build?
Yes, we can and we have. We'll start with a site audit to ensure we can support it based on your chosen Maintenance Care Plan. Technical audit fees may apply.
What’s included in a performance sweep?
A thorough website review where we check speed, accessibility, and performance, then implement fixes or improvements as needed. Keeps your site running at its best.
Do I really need ongoing maintenance?
Your website won't break immediately without it, but neglected sites may become outdated, run slower, and eventually stop working properly. Most businesses find that regular maintenance is cheaper than fixing problems after they happen.
What's actually included in the maintenance plans?
It depends on which plan you choose. All plans include uptime monitoring, security updates, and website manager support. Content and Plus+ plans add content edits, with different frequencies and response times. Checkour Pricing page for the full breakdown.
What counts as a "content edit"?
Simple updates like changing text, swapping images, updating prices, or adding a blog post. Basically anything that doesn't require redesigning pages or building new features. If you're unsure whether something counts, just ask.
Can I cancel my maintenance plan anytime?
Yes. Monthly plans can be canceled anytime. Annual plans give you a discount but require the full year commitment upfront.
Can you maintain websites you didn’t build?
Yes, we can and we have. We'll start with a site audit to ensure we can support it based on your chosen Maintenance Care Plan. Technical audit fees may apply.
What’s included in a performance sweep?
A thorough website review where we check speed, accessibility, and performance, then implement fixes or improvements as needed. Keeps your site running at its best.
Do I really need ongoing maintenance?
Your website won't break immediately without it, but neglected sites may become outdated, run slower, and eventually stop working properly. Most businesses find that regular maintenance is cheaper than fixing problems after they happen.
What's actually included in the maintenance plans?
It depends on which plan you choose. All plans include uptime monitoring, security updates, and website manager support. Content and Plus+ plans add content edits, with different frequencies and response times. Checkour Pricing page for the full breakdown.
What counts as a "content edit"?
Simple updates like changing text, swapping images, updating prices, or adding a blog post. Basically anything that doesn't require redesigning pages or building new features. If you're unsure whether something counts, just ask.
Can I cancel my maintenance plan anytime?
Yes. Monthly plans can be canceled anytime. Annual plans give you a discount but require the full year commitment upfront.
Can you maintain websites you didn’t build?
Yes, we can and we have. We'll start with a site audit to ensure we can support it based on your chosen Maintenance Care Plan. Technical audit fees may apply.
What’s included in a performance sweep?
A thorough website review where we check speed, accessibility, and performance, then implement fixes or improvements as needed. Keeps your site running at its best.
Still not sure what suits you?
Book a free consult and we’ll help you pick the right plan or point you in the right direction.
